Privacy Policy

BANDHAN by VBL (“Application”) is a mobile application developed by Accenture (“Service Provider”). This Privacy Policy explains how information is collected, used, and protected when you use the Application.

Information We Collect and Why

The Application collects only the minimum information required to provide its core functionality.

Location Information

We collect precise or approximate location information to:

• Identify the customer’s location
• Recommend nearby stores where users can purchase products

Location data is used solely for store discovery and order-related functionality.

Personal Information

We collect the following personal information:

• Name
• Email address
• Phone number
• Delivery address

This information is collected for the following purposes:

• Payment processing
• Invoice generation
• Order fulfillment and delivery
• Customer support and order communication

How We Use Your Data

• Enable ordering and delivery services
• Process payments and transactions
• Provide order updates and service-related notifications
• Improve application reliability and user experience

We do not use personal data for targeted advertising.

Data Sharing and Third-Party Access

We do not sell or share personal data for advertising purposes.

Data may be shared only with:

• Trusted service providers for payment, delivery, and infrastructure services
• Legal authorities when required by law or to protect legal rights

All third-party partners are contractually obligated to protect your data and use it only for the purposes described in this policy.

Data Retention

Personal data is retained only for as long as necessary to:

• Fulfill orders and provide services
• Comply with legal and regulatory obligations

You may request deletion of your personal data by contacting:

📧 orderbridge2013@gmail.com

User Controls and Opt-Out

• You may disable location access through your device settings
• You may uninstall the Application to stop all data collection

Some features may not function correctly if required permissions are disabled.

Children’s Privacy

The Application is not intended for children under the age of 13. We do not knowingly collect personal data from children. If such data is discovered, it will be deleted promptly.

Data Security

We implement appropriate technical and organizational safeguards to protect your information against unauthorized access, loss, or misuse.

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time. Updates will be posted on this page. Continued use of the Application after changes indicates acceptance of the updated policy.

Effective Date: 2027-12-28

Your Consent

By using the Application, you consent to the collection and use of your information as described in this Privacy Policy.

Contact Us

If you have questions regarding this Privacy Policy or data practices, please contact us at:

📧 orderbridge2013@gmail.com